Frequently Asked Questions

Below are a list of questions that may help you while using our service.  If you have any further questions please get in touch.


Do you deliver to me?

How do I place my first order?

Minimum Order Value

Why do you only deliver at weekends?

When should I place my order?

How do I book my delivery?

Can I edit my order once I have checked out?

My invoice doesn't seem to be correct.

Why do I have substitutions in my order?

Can I give you back my boxes?

Delivery Charge

How do I tell you about damaged or missing items?

Farm Direct Principles

Where do your products come from?

Our Fishing Policy
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Next Delivery:
Fri 18 - Mon 21 January


⭐⭐⭐⭐⭐! I will be very happy to recommend The Farm Direct team. Such good value, reliable and consistently great service. We always enjoyed getting fresh fruit, vegetables and good quality meat delivered on a Saturday morning. It really made our weekend and my family loved all the produce we bought. 

Aby, N11

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