Frequently Asked Questions

Below are a list of questions that may help you while using our service.  If you have any further questions please get in touch.

Ordering

Do you deliver to me?


How do I place my first order?


Minimum Order Value


Why do you only deliver at weekends?


When should I place my order?


How do I book my delivery?


Can I edit my order once I have checked out?


My invoice doesn't seem to be correct.


Why do I have substitutions in my order?


Can I give you back my boxes?


Delivery Charge


How do I tell you about damaged or missing items?


Farm Direct Principles

Where do your products come from?


Our Fishing Policy