Frequently Asked Questions

Below are a list of questions that may help you while using our service.  If you have any further questions please get in touch.


Do you deliver to me?

How do I place my first order?

Minimum Order Value

Why do you only deliver at weekends?

When should I place my order?

How do I book my delivery?

Can I edit my order once I have checked out?

My invoice doesn't seem to be correct.

Why do I have substitutions in my order?

Can I give you back my boxes?

Delivery Charge

How do I tell you about damaged or missing items?

Farm Direct Principles

Where do your products come from?

Our Fishing Policy