Last of the plums, from Kent.
"Delieved promptly. Lovely quality food. Reasonable prices."
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Christina Gregoriou
"Constant good quality items, delivered when arranged. So, So please I have found this company."
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Frances Downing
"Fantastic service and wide range of organic and local produce"
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Philippa Brown
"Good services. Honest - when they substitute items or products prices are different at point of purchase, they adjust the final charge. Good quality food."
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YC London
"Great food, all of it! Vegetables, fruits, fish, meat, diaries!"
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Lorenzo
"Only seasonal UK products: loved it! Fruits & veggies are obviously cheaper than the supermarket, and the produce tastes so much better. The delivery was handled extremely well and politely: the driver called to let us know he was slightly late and then a couple of items werent available so he showed us their substitutions and we appreciated them very much. Its a good way to taste something new too. I will surely order again."
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Irene
"Always lovely fresh quality veg. Eggs have beautiful yellow yolks.The drivers are always helpful. Hardly ever buy any veg from the supermarket now."
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S. Davies
"We’ve been using Farm Direct fortnightly since the first lock-down. All their food has been good, usually better than supermarkets (although the range is restricted to seasonality) and on the few occasions we’ve had a (minor) moan it’s been rectified immediately with no quibble. Delivery is punctual and their drivers polite. Well done,"
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Peter from London UK
"Good products, delivered on time. Nothing to complain about."
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Anna Pawlowska
"very good quality product all seasonal and locals. Very recommended. Just need to slightly improve in reducing plastic packaging"
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kalma
"Great quality. Good range of products."
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Michael Holt
"Love farm direct, always tasty veg, not all organic but still a good selection. Really good delivery times and fair prices."
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Ruby hayns-worthington
"Im really happy to have discovered this company, who are based just down the road from me. I have placed three orders so far, mainly for fresh produce and dairy products, although they stock quite a wide range of goods at prices that seem competitive. I have generally been very happy with the quality of the produce, and I like that the emphasis is on locally-grown, which distinguishes them from some of the other fruit and veg delivery schemes Ive tried. I find the online ordering process is very straight-forward and user friendly. I like that you dont have to order several days in advance - for example Ive ordered at 9pm in the evening and picked up at 8am the next morning - and its also easy to edit an order once placed. I also like that if you collect the order there is no minimum spend. You can request not to receive substitutions, although you do need to contact them, and perhaps this could be made clearer at the point of ordering. They are clearly a small team and their customer service seems very responsive and friendly. The only reason Ive deducted one star is that I have experienced a few issues with freshness of the more fragile fresh items. For example I ordered Kent cherries one week and they were exceptional, some of the nicest cherries Ive ever tasted. I ordered them again the next week and ended up having to throw about half of the bag away because they were deteriorating. Something similar happened with strawberries. I guess being a small company they dont get deliveries that regularly, but I think they need to flag where particular items are short-dated and in that case probably look at adjusting the price. I intend to be a regular customer of Farm Direct from now on."
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ANNIE
"As always my order this week was on time and the produce in excellent condition. The meat is top quality. Im a happy customer."
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Mrs Foreman
"Pretty good, better than first time I tried! The mussels are delicious. Its four stars as the cauliflower was very disappointing - ridiculously small - loads and loads of leaves, and honestly the heart when quartered was the equivalent of four brussel sprouts. Couldnt do much with it, hardly counted as a cauliflower."
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Solveig
"Easy to order - excellent communication around delivery and good quality food"
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Margot
"One of my sunflowers was missing its head, but otherwise, the quality of products was incredible. Fantastic selection of fruit and veg. Will definitely shop again!"
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Jo Cantlay
"This is my first trustpilot review. Farm Direct are in my view the absolute best farm delivery service I have used in London and I have tried all of the leading companies. Their quality of produce is top notch. They are one of the few providers of the fabulous Ivy House milk, sutton hoo chicken, as well as fresh, good quality vegetables, british Cheese, other excellent dairy, meat and much more. Prices are very fair for what you receive. Their cusotmer service is outstanding. Most suprising for a small company they are brilliantly efficient on the operations side. Out of my hundreds of orders with the company I have seldom had any issues. Their rate of substitiutions and missing iterms is also very low when I compare it to my experience with other fresh food delivery companies. In my experience I have had even less issues with them than industry leaders suchs as Ocado or Amazon. What has impressed me the most however about this company is how well they treated their customers last year when the pandemic kicked of. While I had trouble accessing delivery slots for Ocado and all other companies such as Farmdrop for several days, Farmdirect still delivered my weekly order without fuss. This is a labour of love for Robert and his team and it really shows. Thank you for the fantastic service."
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Victor
"Nice selection and fresh local products!"
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Ash
"Excellent, everything was great, service Specially. Recommend"
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Kiersey Dafoe
"Delieved promptly. Lovely quality food. Reasonable prices."
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Christina Gregoriou
Excellent
Based on 1190 reviews on
"Constant good quality items, delivered when arranged. So, So please I have found this company."
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Frances Downing
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REFER A FRIEND
If you love Farm Direct then help us spread the word and get rewarded!
Each time you recommend a friend you will BOTH receive £10 off for their first shop, and you will BOTH recieve ANOTHER £10 off for their second shop!
Please login first to refer some friendsHow it works / Terms & Conditions
How it works
After referring your friends, they will each receive a unique discount code to enable them to claim their first £10 discount.
We will notify you once their order has been completed and will send you your unique £10 off voucher code. This can be entered when 'checking out' your next order.
We will then do the same after they have used their second £10 discount.
Terms & Conditions
The Refer a Friend offer is available to all customers who introduce a friend to the Farm Direct service. You can recommend as many people as you wish.
The offer is limited to offers over £30 and must be placed online. This offer can not be used in conjuction with any other offer or discount. Only one discount code be used per shop.
This offer is not applicable to friends and cohabitants living at the same address.