A small change in how we collect payment from you.
07 November 2012
Please note that from this week we will be making a very small change to how we collect payment from your order.
The basic process will still be the same – namely that we take payment on the Monday after you receive your order (or the Tuesday if you receive your order on Monday).
The small change is that your bank account will show a £1 “pending” or “deferred” payment at the time you place your order. The reason for this is that it is a simple way for us to confirm that you entered your credit card details correctly at the time of ordering.
Please note that as a “pending” transaction, no funds are actually taken from your bank account, and that six days you placed your order, this transaction will simply disappear.
I hope this is clear – any questions, please do get in touch,
Thanks
Robert.